To meet the needs of our Global Investor Clients, Berkshire Hathaway HomeServices Florida Properties Group places special emphasis on:
You own rental investment properties to make money. If you have been struggling to manage your rentals on your own, you may have found it is not as easy as it sounds to balance costs versus returns. When you come to us for your Carrollwood and Lakeland property management needs we will help you in the following ways:
There are no middle of the night calls for you when we handle your Carrollwood property management needs. We can handle it all for you from routine repairs to regular maintenance through our Building Services Dispatcher who serves the greater Carrollwood/Lakeland Area. We work aggressively to keep an eye on your bottom line while protecting you from the liability of improperly licensed or non-insured vendors.
Our Residential Asset Property Manager will manage the relationship between you and your tenant's repair needs using 24/7 Dispatching Coordinator. There are many vendors to choose from, but we require maintenance provides to maintain any required license, liability insurance, workers comp or state issued exemption and vehicle insurance as a protection to the property owner.
Tenants can be hard on rental properties but so can allowing a property to age without proper preventative maintenance. The Florida sun and humidity lessen the life of most paint and roof products. Aging hot water heaters and water connection lines to appliances can spring leaks.
When a tenant contacts us with a service request, our first step is to trouble-shoot the issue directly with the tenant. If we resolve the issue over the phone with the tenant, there is no charge to you or the tenant; this service is part of our monthly management fee. If we do determine that there is a rental property maintenance issue and cannot resolve it over the phone, then we will dispatch a technician to resolve the issue.
If the cost of repair will be $300 or less, we will move forward with the repair and simply bill your account in our system. If we estimate that the cost could exceed $300, we will seek your approval. If you are not reachable and the situation is an emergency threatening the safety of the tenant or the structure of the home, we will take the most prudent action to minimize risk of additional damage.
If the tenant caused the maintenance issue, then we will seek to recover the expense from the tenant. In all cases (regardless of the type of repair, or the estimated cost), you and your Residential Asset Property Manager will receive a courtesy alert through our automated system which will inform you that there was a maintenance issue. If you do not want to be alerted, we can turn off that feature.
We have agreements with a wide variety of Vendors who can handle just about anything ranging from day-to-day maintenance, to turnovers, as well as rehabbing and large-scale projects.
You may wish to control the expenses on your investment Property by purchasing warranty programs. Many Owners have found this to be a very cost effective way to handle repairs on appliances, water heaters, heat and air systems and minor plumbing and electrical costs. Tenants in the property are given direct access to the warranty company and they pay for the deductible trip charge for each visit.
Our Global home warranty policy is designed specifically for landlords and can be purchase on an easy monthly payment schedule using a credit card.
E-mail our customer service department at firstname.lastname@example.org for information on home warranty.
Check the documents tab in your Owner Portal for more information on these valuable services.
Our Capstone Insurance company can review your home owner policy to be sure you have adequate landlord coverage. They may also offer suggestions for structure and landlord liability coverage as well as provide vehicle insurance and umbrella policies.
Carrollwood is a census-designated place (CDP) in northwestern Hillsborough County, Florida, United States. The population was 33,365 at the 2010 census. The census area includes the unincorporated communities of Carrollwood and Carrollwood Village.Source From Wikipedia